pk24jobs Privacy Policy

01 Who We Are

This Privacy Policy is issued by pk24jobs ("the Company", "we", "us", "our"), the operator of the online gaming platform accessible at pk24jobs.net. pk24jobs is Pakistan's trusted online gaming destination, offering a full sportsbook, live casino, slots, and instant games to players across Karachi, Lahore, Faisalabad, Islamabad, and beyond.

pk24jobs acts as the data controller in respect of all personal data collected through the pk24jobs platform and its associated services. As data controller, we are responsible for determining the purposes and means by which your personal data is processed, and we are accountable for ensuring that processing is carried out lawfully and in accordance with this Privacy Policy.

02 Data We Collect

pk24jobs collects personal data through multiple channels: directly from you during registration and account management, automatically through your use of the platform, and in limited circumstances from regulated third-party verification providers. The categories of personal data we collect are as follows:

2.1 Registration & Identity Data

• Full legal name as it appears on your CNIC (Computerised National Identity Card)
• Date of birth — used to verify that you are 21 years of age or older
• CNIC number — collected as part of KYC verification
• Residential address (current and permanent where different)
• Email address — used for account communication and security alerts
• Mobile number — used for two-factor authentication and payment method verification
• Username and password (stored in hashed, salted form — never in plain text)

2.2 Financial & Payment Data

• JazzCash or EasyPaisa mobile wallet number associated with your account
• Bank account details (IBAN, account title, bank name) for HBL, UBL, Allied Bank, and Meezan Bank transfers
• SadaPay wallet identifier
• USDT TRC20 wallet address (no private keys are collected or stored)
• Transaction history: deposit amounts, withdrawal amounts, dates, and payment method identifiers

2.3 Technical & Usage Data

• IP address and approximate geographic location derived from IP
• Device type, operating system, browser type, and version
• Session timestamps: login time, session duration, logout time
• Pages visited, games accessed, bet placement activity, and click-stream data
• Referral source (how you arrived at pk24jobs.net)
• Error logs and crash reports generated during your use of the platform

2.4 KYC Verification Documents

• Scanned copy or photograph of your CNIC (front and back)
• Proof of address document (utility bill, bank statement, or equivalent dated within 90 days)
• Selfie photograph submitted for biometric identity verification where required
• Proof of payment method ownership documentation

2.5 Communications Data

• Content of messages sent to pk24jobs via live chat, email, Messenger, or Viber
• Support ticket history and complaint records
• Survey and feedback responses where voluntarily provided

03 How We Use Your Data

pk24jobs uses your personal data for the following specific, documented purposes. We do not use your data for any purpose that is incompatible with the original purpose for which it was collected without first obtaining your explicit consent.

04 Legal Basis for Processing

pk24jobs processes your personal data only where a valid legal basis exists under applicable international data protection law. The legal bases we rely upon are as follows:

• Contract Performance: Processing is necessary to register your account, process transactions, and fulfil our obligations as an online gaming operator under your account agreement.
• Legal Obligation: Processing is required to comply with anti-money laundering (AML) regulations, age verification requirements, responsible gaming obligations, and any lawful requests from competent regulatory or law enforcement authorities.
• Legitimate Interests: Processing is necessary for pk24jobs's legitimate interests in preventing fraud, ensuring platform security, improving our services, and conducting aggregate analytics — provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Where we send you optional marketing communications or deploy non-essential cookies, we do so only on the basis of your freely given, specific, and informed consent. You may withdraw consent at any time by contacting [email protected].

05 Data Sharing & Third Parties

pk24jobs does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your personal data only in the following circumstances and only to the extent strictly necessary:

5.1 Payment Processing Partners

To process your deposits and withdrawals, pk24jobs shares necessary transactional data with regulated payment service providers including JazzCash, EasyPaisa, HBL, UBL, Allied Bank, Meezan Bank, SadaPay, and USDT TRC20 network processors. These partners are contractually bound to use your data only for the purpose of processing your specific transaction and are prohibited from retaining or reusing it for any other purpose.

5.2 KYC Verification Providers

To verify your identity and age, pk24jobs may share your identity documents and biometric data with regulated third-party KYC verification service providers. These providers operate under strict data processing agreements and are certified to handle sensitive identity documentation in accordance with international data protection standards.

5.3 Regulatory & Law Enforcement Authorities

pk24jobs will disclose personal data to competent regulatory bodies or law enforcement agencies where it is legally obligated to do so, or where disclosure is necessary to prevent or detect serious crime, protect national security, or protect the vital interests of an individual. Such disclosures are made only to the extent required and are documented internally.

5.4 Professional Advisors

pk24jobs may share limited personal data with legal counsel, auditors, and professional advisors where necessary for the purpose of obtaining professional advice or in connection with legal proceedings. All such parties are bound by confidentiality obligations.

06 International Data Transfers

pk24jobs's primary data processing infrastructure is located within secure, certified data centres. In certain circumstances, the operation of the pk24jobs platform may require personal data to be transferred to or accessed from countries outside of Pakistan, including countries where pk24jobs's technology and KYC partners are headquartered.

Where personal data is transferred internationally, pk24jobs ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required by applicable international data protection law. Safeguards employed include:

• Contractual data processing agreements incorporating standard data protection clauses
• Transfers only to service providers operating in jurisdictions with recognised adequacy standards
• Technical safeguards including end-to-end encryption for all data in transit

You may request details of the specific safeguards in place for any international transfer by contacting our Data Protection team at [email protected].

07 Cookies & Tracking Technologies

pk24jobs uses cookies and similar tracking technologies on the pk24jobs.net platform. Cookies are small text files stored on your device that help the platform function correctly, remember your preferences, and provide us with aggregate information about how players use the site.

7.1 Cookie Categories We Use

You can manage cookie preferences through your browser settings. Please note that disabling functional or analytics cookies will not prevent you from using the core features of the pk24jobs platform, but may affect personalisation features.

08 Data Retention

pk24jobs retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable law. Our standard retention periods are as follows:

• Active Account Data: Retained throughout the lifetime of your active pk24jobs account and for a period of 5 years following permanent account closure.
• KYC & Identity Documents: Retained for a minimum of 5 years post-account closure in compliance with international AML and counter-terrorism financing regulations.
• Financial Transaction Records: Retained for 7 years post-transaction in compliance with applicable financial record-keeping requirements.
• Support Communications: Retained for 3 years from the date of last communication, or for the lifetime of the account where the communication relates to an ongoing matter.
• Technical & Usage Logs: Retained for 13 months on a rolling basis for platform security and fraud detection purposes.
• Marketing Consent Records: Retained for the duration of the marketing relationship and for 3 years thereafter as evidence of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an identified or identifiable individual. Anonymised aggregate data may be retained indefinitely for statistical purposes.

09 Your Rights

As a data subject, you have the following rights in relation to the personal data held about you by pk24jobs. All requests are processed free of charge and fulfilled within 30 days of receipt, unless the request is particularly complex, in which case you will be notified of an extension.

10 Children & Minors

pk24jobs strictly prohibits persons under the age of 21 from registering an account or using the platform in any capacity. The pk24jobs platform is not directed at, designed for, or intended to be used by persons under the age of 21.

pk24jobs does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete all collected data to the extent permissible by law, and return any deposited funds to the originating payment source.

If you are a parent or guardian and believe that a minor in your care has registered an account on pk24jobs, please contact us immediately at [email protected]. We take underage gambling prevention extremely seriously and will act promptly on all such reports.

11 Security Measures

pk24jobs implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:

• Encryption in Transit: All data transmitted between your device and the pk24jobs platform is encrypted using TLS 1.2 or higher with 256-bit SSL certificates.
• Encryption at Rest: Personal data stored on pk24jobs servers is encrypted using AES-256 encryption. KYC documents are stored in an isolated, access-controlled document vault.
• Access Controls: Access to personal data is restricted to authorised personnel on a strict need-to-know basis. All access is logged and subject to regular access reviews.
• Two-Factor Authentication: 2FA is available to all players and is mandatory for all pk24jobs staff with access to player data systems.
• Penetration Testing: pk24jobs conducts regular third-party penetration testing and security audits of its platform infrastructure.
• Incident Response: pk24jobs maintains a documented data breach response plan. In the event of a data breach that poses a risk to your rights, we will notify affected players within 72 hours of becoming aware of the breach.

While pk24jobs takes every reasonable precaution to protect your personal data, no online platform can guarantee absolute security. You are encouraged to use a strong, unique password for your pk24jobs account and to enable two-factor authentication to maximise your account security.

12 Marketing Communications

pk24jobs sends promotional emails, SMS notifications, and in-platform messages to players who have explicitly opted in to receive marketing communications at the time of registration or subsequently through their account settings. We do not send unsolicited marketing communications.

12.1 Opting Out

You may withdraw your consent to receive marketing communications at any time by:

• Clicking the unsubscribe link in any marketing email we send you
• Updating your communication preferences in your pk24jobs account settings
• Contacting our support team at [email protected] with the subject line "Unsubscribe"

Opt-out requests are processed within 5 business days. Please note that withdrawing consent to marketing communications does not affect your receipt of transactional communications, such as deposit confirmations, withdrawal notifications, and security alerts, which are sent as part of the account service regardless of your marketing preferences.

13 Changes to This Privacy Policy

pk24jobs reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, the services we offer, or applicable legal requirements. The date of the most recent revision is always displayed at the top of this document.

Where changes to this Privacy Policy are material — meaning they significantly affect how we process your personal data or reduce your rights — we will notify you by email to your registered address and display a prominent notice on the pk24jobs platform at least 14 days before the changes take effect.

For minor amendments — such as typographical corrections, clarifications that do not alter the substance of any provision, or updates to contact information — we may update this policy without prior notice. Your continued use of the pk24jobs platform after the effective date of any revision constitutes your acknowledgement of the updated Privacy Policy.

14 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which pk24jobs handles your personal data, please contact our Data Protection team in the first instance:

• Email: support@pk24 jobs.net — subject line "Data Protection Request"
• Live Chat: Available 24/7 directly from the pk24jobs platform — average response time 3–5 minutes
• Response Time: All data protection enquiries are acknowledged within 48 hours and substantively resolved within 30 calendar days

We take all privacy complaints seriously and will investigate each one thoroughly and impartially. If you are not satisfied with our response to your complaint, you have the right to escalate the matter to the relevant supervisory authority or data protection regulator in your jurisdiction.